"I have had business with a few different insurance agencies over the past 17 years, but could not have discovered a better insurance agency than Holbrook. My representative, Sarah Jenna, is always prompt in answering any questions I may have, very professional and always provides immediate attention to obtaining the most competitive quote at the time of renewal. She has gone outside of business hours to assist me with my needs, which is always appreciated. My family currently utilizes Holbrook for homeowners insurance, auto insurance and for my husband's self employment insurance and we are THOROUGHLY satisfied with each and every policy. There was no question that went unanswered in less than 24 hours...Amazing client commitment! Extraordinary service, staff, and access to competitive carriers within the marketplace. There is no reason to look any further than Holbrook for your insurance needs. 5 STAR SERVICE."
"I have been a client at Holbrook insurance for a few years now. I absolutely love the service there. Sarah is amazing and has helped me through every step of the way, with any problems that I run into. Not only did she cut my bill into a third of what I was paying before but the exceptional service that I received in the beginning, seems to just get better and better. The last place that I was with, I was lucky to just get a call back from the agent and one point had a brand new vehicle get totaled (which the fault was from the other party who did NOT have insurance) they pretty much left us high and dry- we had to fight to get them to approve our claim. Now that we have been with Holbrook Insurance we have had no issues whatsoever! I have referred several clients that way, all of which have signed up for a policy & saved thousands of dollars! I highly recommend Hollbrook for any & all your insurance needs!"
"I am so glad I decided to go through you guys as opposed to trying to deal with GEICO myself.
The problem was I had one point of contact (yourself) and one point of contact at Arbella (M.) at GEICO every time I called I had to go through the litany of events and when I hung up be more frustrated than when I had called them.
I finally got the right person and they cut me a check for the car seats.
So thank you again - (and please say thank you to Jim for me as well ).
My wife and I have been with you guys for over 40 years and the fact we can go to the office and talk to someone is a comforting feeling."
"We've been with Holbrook Insurance since the late 80's and would recommend you guys in a heartbeat. We do tell people when asked who we have for our insurance company. So the name does get out there. What I have found out is, people deal directly with the insurance companies. Which I find sad. I like knowing that I don't have to deal with them myself. I don't have all the good questions, that I need to know. And that is why we love working with you and the rest of the team at Holbrook.
If I do hear of anyone needing an insurance company, you will be my only referral. I wouldn't choose anyone else if it was me looking a great insurance company. If I find something that I like, works for me and I'm a happy camper. I've labeled by my friends and family, that I could be the "Poster Child" for the product."